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Most likely, something was sending the bad contacts in BOTH directions, in an exponential algorithm akin to 2x2x2x2x2x2.
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Possibly Outlook 2011 was duplicating these contacts to the Mac Address Book like an assembly line gone haywire. Maybe the Mac Address Book kept copying those entries to Outlook 2011 or it was sending them up to Google. It was hard to tell what the exact issue was. I found multiple entries of many contacts, and one apparently bad contact in particular it seemed a corrupt item had spawned itself over and over again. Complex problemsĪ few days later Jill contacted me to report she suddenly had over 100,000 contacts! As it turned out, something eerily akin to a Gemino Curse from the Harry Potter universe was afoot. She had about 5000 contacts, and these existed in the Mac Address Book and Outlook 2011. Jill’s emails and calendar items were present and available in Outlook 2011 and iCal, respectively.
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Note that the Mac Address Book is sort of the highway for contact transmission it was decided that Jill should update all contacts in Outlook 2011 so they could then be copied to the Mac Address Book, Google, and her iPhone/iPad.Īfter we conducted the migration all seemed well at first. In all three instances the data would be copied back and forth between Gmail and her Mac. This meant Jill could use Outlook 2011 for email and contacts while utilizing iCal for her calendar items. Set up the local iCal calendar application to synchronize with Gmail (the Outlook 2011 calendar cannot communicate with Gmail, unfortunately)įigure A shows a diagram of how this set up worked.Set up the Mac Address Book application to synchronize with Gmail, then set up Outlook 2011 to sync with the Mac Address Book via Sync Services.Set up an IMAP account in Outlook 2011 for email.We found out that some MacGyverish maneuvering could theoretically be used to get mail, calendar and contacts working on the Mac and talking back and forth between Google servers. She could also use the Apple Mail client, but preferred Outlook 2011. Since she was familiar with Outlook 2011 – which had connected beautifully to a local Exchange server – we opted to see what was involved with allowing her to use Outlook 2011 to connect to Google Apps. One of my users, Jill, has the sole Mac in the organization (as well as an iPhone and iPad).
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We were engaged in a trial Google Apps rollout ( Part I and Part II of the articles discussing the particulars of the migration). My company found the latter scenario not long ago. In some cases non-supported applications will still work fine if you have know-how and luck in other cases some very unique problems can develop. Outlook 2011 for the Mac isn’t one of the email programs referenced in the above link, nor is it officially supported by Google (there is no Google Apps Sync for the Mac).
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Here is a good article with instructions on how to set up these programs if you’d like to pursue this direction. The purpose of today’s article isn’t to advise you on how to configure these clients, but rather to discuss some interesting issues we found using this type of setup. In fact, any IMAP or POP mail program will work with Google for email, but Outlook for Windows has the best advantage thanks to a program called Google Apps Sync which can handle synchronization of email, calendar, contacts and notes. For those who would rather use a familiar email program instead, there are a number of options Outlook, Apple Mail and Mozilla Thunderbird (Mozilla is shifting gears away from Thunderbird development, but this client will still continue to work indefinitely). The Gmail web-based interface is one that requires some getting used to – even Google admits that.
Here’s the warning tale of one company’s experience using Outlook 2011 with Google Apps. However, this benefit can come with an unexpected price tag in the form of complex problems. Several desktop email clients can be used to connect to Gmail.
While being able to use several email clients to connect to Gmail may seem to be a benefit, one company's experience exposes some complex problems.
Using Outlook 2011 on the Mac with Google Apps: Down the rabbit hole
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